1stime Pass Terms and Conditions
Additional terms and conditions due to the novel coronavirus (COVID-19) and ‘new-normal’ as it develops.
These are in addition to the standard company terms below and supersede them where required.
To be signed by the client/pupil if 18+ or on their behalf by a parent/guardian/appointed person.
Acceptance of these terms and conditions shows understanding, agreement, and mitigates the Instructor and company of any additional responsibility caused by COVID-19 as long best practice was followed. This does not affect your statutory rights.
The fundamental aim of all interactions between the client/pupil and Instructor is to ensure safety of both individuals and to make the risks involved as low as reasonably possible. It remains the sole responsibility of the client/pupil to raise any concerns, in advance of a lesson or booking.
Due to the risks associated with COVID-19 and the requirements of the Driver Training environment, the Instructor and driving school cannot be held responsible for the health of the client/pupil as long as reasonable measures are taken. Prior to your driving lesson please let me know if:
· You have had any symptoms of COVID 19, within 7 days.
(The main symptoms of COVID-19 described by the government are (but not exclusively):
a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature) a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual) a loss of taste or smell.
· If you know, or have been in contact with anyone who is showing symptoms, within 14 days.
· If anyone you have been in contact with, has travelled from a high-risk, infectious region
Please do not risk a lesson if you are not feeling well. Obviously, I will apply the same criteria to myself and will cancel the lesson if I, or anyone I am in contact with, becomes unwell
Please
· Wash your hands for 20 seconds just prior to leaving your house. Additionally, I will provide hand gel and ask you to apply it before getting into the car.
· Please cover your mouth and nose when coughing or sneezing – using a sleeve or tissue, not your hands. Masks MUST be worn.
· Wear clothing that is suitable and covers as much of you as possible, including arms and legs.(Short sleeves are acceptable).
· Do not bring an unnecessary belongings with you to the lesson. Anything that cannot fit in your pockets will be stored in a sanitised container kept in the boot.
I will:
Wear a Mask and sanitise my hands between students.
Keep windows open for ventilation.
Wipe down all ‘shared’ surfaces prior to, and immediately after, each lesson. (Including steering wheel, signals, gearstick, handbrake, seatbelt, door handles, keys, mirror, lights etc)
Not use the air conditioning.
Try to avoid directly facing each other when discussing scenarios, it is safer to face forwards in the vehicle because we cannot maintain being 2 metres apart
Because of the already risk focussed environment, much of the safety assessments are already in place and as the COVID-19 situation develops we will be operating a rolling risk assessment. The client/pupil will be informed of any major changes in advance of their booked lesson.
Due to the increased use of chemicals being used to ensure a clean working environment, please consider any additional health risks. If you need an inhaler, epipen or similar please inform your instructor and ensure you have it in an accessible place.
Personal Protective Equipment (PPE)
Masks will be worn by your instructor. If you have any concerns, please raise them with the Instructor directly - we are all trying to keep each other safe.
Client/Pupils will be required to wear masks and take suitable steps to ensure their own safety. These steps include washing/sanitising hands before entering the vehicle and advanced warning of any symptoms.
Please discuss any religious, cultural or other restrictions with your Instructor in advance of the lesson. This may include, but is not limited to, sanitiser or cleaning products which may contain alcohol.
If COVID-19 symptoms occur (as outlined on the NHS website) you must contact your Instructor immediately. In the case of COVID-19 there will be no cancellation charge and a 14 day isolation period starting from that date in which lessons will not be taken.
If you receive contact from ‘Track and Trace’, you must notify your instructor immediately.
To be signed by the client/pupil if 18+ or on their behalf by a parent/guardian/appointed person.
Acceptance of these terms and conditions shows understanding, agreement, and mitigates the Instructor and company of any additional responsibility caused by COVID-19 as long best practice was followed. This does not affect your statutory rights.
The fundamental aim of all interactions between the client/pupil and Instructor is to ensure safety of both individuals and to make the risks involved as low as reasonably possible. It remains the sole responsibility of the client/pupil to raise any concerns, in advance of a lesson or booking.
Due to the risks associated with COVID-19 and the requirements of the Driver Training environment, the Instructor and driving school cannot be held responsible for the health of the client/pupil as long as reasonable measures are taken. Prior to your driving lesson please let me know if:
· You have had any symptoms of COVID 19, within 7 days.
(The main symptoms of COVID-19 described by the government are (but not exclusively):
a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature) a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual) a loss of taste or smell.
· If you know, or have been in contact with anyone who is showing symptoms, within 14 days.
· If anyone you have been in contact with, has travelled from a high-risk, infectious region
Please do not risk a lesson if you are not feeling well. Obviously, I will apply the same criteria to myself and will cancel the lesson if I, or anyone I am in contact with, becomes unwell
Please
· Wash your hands for 20 seconds just prior to leaving your house. Additionally, I will provide hand gel and ask you to apply it before getting into the car.
· Please cover your mouth and nose when coughing or sneezing – using a sleeve or tissue, not your hands. Masks MUST be worn.
· Wear clothing that is suitable and covers as much of you as possible, including arms and legs.(Short sleeves are acceptable).
· Do not bring an unnecessary belongings with you to the lesson. Anything that cannot fit in your pockets will be stored in a sanitised container kept in the boot.
I will:
Wear a Mask and sanitise my hands between students.
Keep windows open for ventilation.
Wipe down all ‘shared’ surfaces prior to, and immediately after, each lesson. (Including steering wheel, signals, gearstick, handbrake, seatbelt, door handles, keys, mirror, lights etc)
Not use the air conditioning.
Try to avoid directly facing each other when discussing scenarios, it is safer to face forwards in the vehicle because we cannot maintain being 2 metres apart
Because of the already risk focussed environment, much of the safety assessments are already in place and as the COVID-19 situation develops we will be operating a rolling risk assessment. The client/pupil will be informed of any major changes in advance of their booked lesson.
Due to the increased use of chemicals being used to ensure a clean working environment, please consider any additional health risks. If you need an inhaler, epipen or similar please inform your instructor and ensure you have it in an accessible place.
Personal Protective Equipment (PPE)
Masks will be worn by your instructor. If you have any concerns, please raise them with the Instructor directly - we are all trying to keep each other safe.
Client/Pupils will be required to wear masks and take suitable steps to ensure their own safety. These steps include washing/sanitising hands before entering the vehicle and advanced warning of any symptoms.
Please discuss any religious, cultural or other restrictions with your Instructor in advance of the lesson. This may include, but is not limited to, sanitiser or cleaning products which may contain alcohol.
If COVID-19 symptoms occur (as outlined on the NHS website) you must contact your Instructor immediately. In the case of COVID-19 there will be no cancellation charge and a 14 day isolation period starting from that date in which lessons will not be taken.
If you receive contact from ‘Track and Trace’, you must notify your instructor immediately.
An Approved Driving Instructor who gives lessons in a motor car in return for payment must be on the Register Of Approved Driving Instructors (ADI's). To gain entry to the register, prospective instructors must pass a series of examinations administered by The Driving Standards Agency (DSA). People training to become ADI's who have part completed the examinations can obtain from the agency a licence to acquire practical experience which is strictly limited to six months. Once fully qualified and on the register, ADI's are regularly tested by the DSA to check their continued ability to give instruction to the required standards. DSA and the driving instruction industry place great emphasis on professional standards and business ethics. The Code of Practice set out here has been agreed between the DSA and the main bodies representing ADI's. It is a framework within which all instructors should operate.
Personal Conduct:
• The Instructor will at all times behave in a professional manner towards clients.
• Clients will be treated with respect and consideration.
• The instructor will try to avoid physical contact with the client, except in an emergency or in the normal course of greeting.
• Whilst reserving the right to decide against giving tuition, the instructor will not act in any way which contravenes legislation on discrimination.
• The Instructor will at all times behave in a professional manner towards clients.
• Clients will be treated with respect and consideration.
• The instructor will try to avoid physical contact with the client, except in an emergency or in the normal course of greeting.
• Whilst reserving the right to decide against giving tuition, the instructor will not act in any way which contravenes legislation on discrimination.
Legal Requirements
1. Fitness to Drive and managing the risk is a two way process. You must Hold a current UK driving (provisional)license both parts and show the instructor before Lessons can begin.
2. You must be able to read (with glasses or contact lenses, if necessary) a car number plate made after 1 September 2001 from 20 metres. You could be prosecuted if you drive without meeting the standards of vision for driving.
3. Prescribed or Non Prescribed Drugs can dramatically affect your ability to drive if unsure contact your GP. It is illegal to drive if you’re unfit to do so because you’re on legal or illegal drugs.
4. Any Changes in your medical condition which affect your driving license must be communicated with the Instructor Immediately.
5. Practical Footware is needed to learn to drive
If the Instructor believes that you fail to meet the fitness to drive critera the lesson will be cancelled at the pupil or learner drivers expense.
6. The 'Instructor' - Paul Whitehill ADI cannot be held responsible for any loss damage or injury arising from a driving lesson.
1. Fitness to Drive and managing the risk is a two way process. You must Hold a current UK driving (provisional)license both parts and show the instructor before Lessons can begin.
2. You must be able to read (with glasses or contact lenses, if necessary) a car number plate made after 1 September 2001 from 20 metres. You could be prosecuted if you drive without meeting the standards of vision for driving.
3. Prescribed or Non Prescribed Drugs can dramatically affect your ability to drive if unsure contact your GP. It is illegal to drive if you’re unfit to do so because you’re on legal or illegal drugs.
4. Any Changes in your medical condition which affect your driving license must be communicated with the Instructor Immediately.
5. Practical Footware is needed to learn to drive
If the Instructor believes that you fail to meet the fitness to drive critera the lesson will be cancelled at the pupil or learner drivers expense.
6. The 'Instructor' - Paul Whitehill ADI cannot be held responsible for any loss damage or injury arising from a driving lesson.
Lessons:
Your driving Lesson will be on a one to one basis with no car sharing. Should you wish a parent or friend to come with you this can be arranged. You can be collected from your place of work or home address or a different location as long as prior knowledge is given and it it is agreed between instructor and pupil.
Lawful Penalties:
You will always be under close supervision whilst driving the school vehicle and as much as the instructor is there to teach you the driver have the responsibility to keep the car safe and as the legal driver are responsible for any infringement of the law. Any fines that are incurred will be the responsibility of the driver.
Practical Driving Tests:
We will work together to make every effort to ensure you are at practical driving test standard and have a thorough knowledge of the dvsa set skills. Paul Whitehill/1stime Pass reserve the right to withdraw the use of the school vehicle for the practical test, without prior notice if the Instructor feels that you are 'unsafe' in the interest of safety.
Damage to the School Vehicle:
During your lesson the Instructor (Paul Whitehill/1stime Pass) will make every effort to avoid damage to the vehicle. If the Instructor considers that you were driving in an unsafe way despite best efforts made and actual damage is caused you will be expected to pay half towards repairs up to the level of excess on the tuition policy. This will discussed at the time of the damage.
During your driving test the Examiner will not prevent you from hitting the kerb or causing minor damage to the car. Therefore all damage caused whilst on test will be charged to you up to the full level of excess on the tuition policy.
Your driving Lesson will be on a one to one basis with no car sharing. Should you wish a parent or friend to come with you this can be arranged. You can be collected from your place of work or home address or a different location as long as prior knowledge is given and it it is agreed between instructor and pupil.
Lawful Penalties:
You will always be under close supervision whilst driving the school vehicle and as much as the instructor is there to teach you the driver have the responsibility to keep the car safe and as the legal driver are responsible for any infringement of the law. Any fines that are incurred will be the responsibility of the driver.
Practical Driving Tests:
We will work together to make every effort to ensure you are at practical driving test standard and have a thorough knowledge of the dvsa set skills. Paul Whitehill/1stime Pass reserve the right to withdraw the use of the school vehicle for the practical test, without prior notice if the Instructor feels that you are 'unsafe' in the interest of safety.
Damage to the School Vehicle:
During your lesson the Instructor (Paul Whitehill/1stime Pass) will make every effort to avoid damage to the vehicle. If the Instructor considers that you were driving in an unsafe way despite best efforts made and actual damage is caused you will be expected to pay half towards repairs up to the level of excess on the tuition policy. This will discussed at the time of the damage.
During your driving test the Examiner will not prevent you from hitting the kerb or causing minor damage to the car. Therefore all damage caused whilst on test will be charged to you up to the full level of excess on the tuition policy.
Cancellation of Booked Lessons:
48 hours notice are needed to cancel driving lessons to enable the time slot to be filled. If less than 48 hours the full lesson fee must be paid without exception.
I cannot be held responsible for any mechanical or electrical failure which may cause the prevention or termination of a lesson or driving test. However the vehicles are leased with a replacement vehicle should this occur should be on hand within 24 hours. If you decide to cancel your lesson due to weather conditions at short notice the lesson will be chargeable.
Block Bookings are not refundable in part or full & not transferable. If Block booking is suspended for more than 12 weeks the money shall
be forfeited.
Intensive Courses:
25% non refundable deposit required to book hours into diary, the remaining balance to be paid 10 working days before start of first lesson. Please note before you book that if the balance is not paid the deposit will be forfeited and the booking cancelled. By paying the deposit you are agreeing to these terms.
48 hours notice are needed to cancel driving lessons to enable the time slot to be filled. If less than 48 hours the full lesson fee must be paid without exception.
I cannot be held responsible for any mechanical or electrical failure which may cause the prevention or termination of a lesson or driving test. However the vehicles are leased with a replacement vehicle should this occur should be on hand within 24 hours. If you decide to cancel your lesson due to weather conditions at short notice the lesson will be chargeable.
Block Bookings are not refundable in part or full & not transferable. If Block booking is suspended for more than 12 weeks the money shall
be forfeited.
Intensive Courses:
25% non refundable deposit required to book hours into diary, the remaining balance to be paid 10 working days before start of first lesson. Please note before you book that if the balance is not paid the deposit will be forfeited and the booking cancelled. By paying the deposit you are agreeing to these terms.
Official Driving Tests:
1stime Pass/Paul Whitehill has the right to withhold training vehicles for the driving test if, in the instructors opinion, the trainee does not meet the required standard. 1stime Pass/Paul Whitehill will provide sufficient notice for the client to make alternative arrangements if they wish to continue with the test appointment.
1stime Pass/Paul Whitehill has the right to withhold training vehicles for the driving test if, in the instructors opinion, the trainee does not meet the required standard. 1stime Pass/Paul Whitehill will provide sufficient notice for the client to make alternative arrangements if they wish to continue with the test appointment.
Appointments:
Whilst every care will be taken to ensure that the pupil receives the training at the requested time and with the instructor as booked, all bookings are made on the understanding that 1stime Pass/Paul Whitehill is not responsible for the postponement of training due to adverse weather conditions, mechanical breakdown of equipment, absence or sickness of staff or any other cause beyond our control. Neither can the school be responsible for driving tests appointments postponed by the Driving Standards Agency.
Whilst every care will be taken to ensure that the pupil receives the training at the requested time and with the instructor as booked, all bookings are made on the understanding that 1stime Pass/Paul Whitehill is not responsible for the postponement of training due to adverse weather conditions, mechanical breakdown of equipment, absence or sickness of staff or any other cause beyond our control. Neither can the school be responsible for driving tests appointments postponed by the Driving Standards Agency.
Personal Property:
Naturally every endeavour is made to to safeguard the personal property of any trainee, but 1stime Pass/Paul Whitehill point out that the school accepts no liability whatsoever for jewellery, cash, clothing, mobile phones or any other property left in the training vehicle.
Naturally every endeavour is made to to safeguard the personal property of any trainee, but 1stime Pass/Paul Whitehill point out that the school accepts no liability whatsoever for jewellery, cash, clothing, mobile phones or any other property left in the training vehicle.
Business Dealings:
The Instructor will safeguard and account for any monies paid in advance by the client in respect of driving lessons, test fees or for any other purpose and will make the details available on request.
The Instructor will safeguard and account for any monies paid in advance by the client in respect of driving lessons, test fees or for any other purpose and will make the details available on request.
Advertising:
Advertising of driving tuition shall be honest, claims made shall be capable of verification and comply with the codes of practice set down by the advertising standards authority. Advertising that refers to clients pass rates should not be open to misinterpretation, and the basis for which the calculation is made should be clear.
Advertising of driving tuition shall be honest, claims made shall be capable of verification and comply with the codes of practice set down by the advertising standards authority. Advertising that refers to clients pass rates should not be open to misinterpretation, and the basis for which the calculation is made should be clear.